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About Us

Work hard, play hard. That pretty well says it all. At Phoenix, we are privileged to be invited into the personal lives of the people we serve, to be part of their journey ... and after all is said and done, to join them in celebrating their achievements and looking ahead to brighter days. Our staff are extremely passionate about the services that we provide. As a non-profit charity, we exist to make a difference in people's lives, and we are entrusted with public funding to do that very thing. 

We also play hard. This work we love, enjoy and embrace, is extremely taxing emotionally and we are not immune to the challenges and difficulties that the people we support deal with on a daily basis. For that reason, a good sense of humour is encouraged openly.

Staff and clients alike are treated respectfully and with dignity. The agency has an open door policy and encourages open communication across all levels. 

At the end of the day, it's about making a difference, helping people to feel supported, valued and connected to others in their communities. It's about all of us. How we connect to make our communities stronger by caring for one another. If we care for one another, we are more likely to do what it takes to create the society that we want for ourselves, our children and for generations to come.