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Youth Services

Youth Services

The Youth Services Program provides support services across Greater Victoria to youth ages 12-19 and/or their parents/caregivers who currently have an open file with the Ministry of Children and Family Development (MCFD) either through its protection or youth agreement mandate.

Youth Protection

The Youth Protection Program provides support across Greater Victoria to parents/caregivers of youth aged 12-19 who currently have an open file with MCFD through its protection mandate.

Services through the protection referral stream focus on the skill development of parents/caregivers to help strengthen their family. Areas of skill development include:

  • understanding of adolescent development;
  • setting up realistic expectations in the home;
  • strengthening family relationships;
  • establishing boundaries and safety; and
  • accessing community resources.

Mediation services to support family reunification (when youth has been placed into temporary ministry care) will be provided if deemed safe and appropriate for the youth and parents/caregivers to engage in the process.

Youth Guardianship

This program provides support services across Greater Victoria to youth aged 12-19 whose families currently have an open file with MCFD through its youth agreement mandate.

Services through the guardianship referral stream focus on skill development of youth to improve their overall well-being. Areas focussed upon are:

  • emotional and mental health;
  • cultivating healthy relationships;
  • crisis stabilization;
  • education and employment goals; and
  • housing and independent living skills.

Referrals and Eligibility

All programs are funded by MCFD and are offered at no cost to participants. Program eligibility varies in each program and all referrals are received from MCFD social workers.

In all programs, Youth Services Counsellors work collaboratively with youth, MCFD social workers, families and other involved professionals in service planning.

What to Expect

The Youth Counsellors will take the participant through a program orientation, outlining what to expect from the service and how service objectives will be met.

The Youth Counsellor will develop goals with the youth and others as appropriate and implement a service delivery plan that will support goal achievement. Service may be provided in a one to one capacity and for some programs, in small groups when appropriate.

Progress will be reviewed on a regular basis and communicated to the MCFD social worker to ensure service objectives are being met. Depending on the situation, referrals to other services will be made as appropriate.

Duration of Services

Length of service depends greatly on the specific service objectives. The duration of involvement can range anywhere from 3 months to 24 months.

Program Hours

Youth Counsellors' schedules vary depending on the program. Services are typically provided Monday - Friday, with some flexibility for weekend support. As service is outreach in nature, they can be reached via voicemail between the hours of 8:30 a.m. – 4:30 p.m.

How to Reach Us

For further information on the Youth Services Program, please phone Program Coordinator, Sabine Vanderispaillie, at 250-383-4821 or email at sabinev@phoenixhumanservices.org.